Keikiya believes betting should be a source of entertainment — not stress. Our responsible gaming program is here to help you enjoy it within healthy limits.
To promote responsible gambling on Keikiya, we have a number of effective measures in place.
You decide how much you deposit daily, weekly, or monthly. Once a limit is set, it takes effect immediately.
Taking a break every now and then is healthy. On Keikiya, you can temporarily pause your account for anywhere between 24 hours and 6 weeks.
For long-term support, choose self-exclusion. Once enrolled, access to your account will be completely suspended for the selected period.
Keikiya uses a strict KYC process to ensure only users aged 18 and above can access the platform.
View your complete betting history, deposits, and withdrawals at any time. Analyse your own habits and make informed decisions.
Our trained support team is always ready to help with any responsible gaming questions. Reach out in Bangla.
To support responsible gaming, Keikiya provides you with a set of powerful tools. They're easy to use and accessible directly from your account settings.
All these tools are completely free to use and can be activated at any time. Your safety is our priority.
Decreasing your limit takes effect immediately, but increasing it requires a 7-day waiting period — this is in place to protect you.
Set the maximum amount you're willing to deposit per day, week, or month. This limit cannot be exceeded.
Set a maximum on how much you wager within a given period. Avoid unintended high-stakes bets.
Set the maximum amount you're willing to lose within a set period. Once you hit the limit, betting stops automatically.
Set a time limit for how long you play in one session. Once the time is up, you'll be automatically logged out of your account.
You'll receive periodic reminders showing how long you've been playing — helping you stay aware.
Problem gambling doesn't happen overnight — it builds gradually. If you notice any of the signs below, reach out for help right away. Seeking help isn't a weakness; it's a sign of self-awareness.
Feeling the urge to bet more to chase losses.
Lying to or hiding things from family and friends because of betting.
Betting with money set aside for essentials like rent or food.
Feeling anxious, irritable, or low when not betting.
Prioritizing betting over work, studies, or relationships.
Repeatedly trying to stop betting but failing to do so.
Answer the following questions honestly. If more than two answers are "Yes," consider reaching out for help.
If you feel like you need a break, join Keikiya's self-exclusion programme. It only takes a few simple steps.
Log in to your Keikiya account and go to the "Account Settings" menu.
From the Settings menu, select the "Responsible Gambling" option.
6 months, 1 year, 3 years, or permanent — choose the duration that works for you.
Verify your identity to confirm your request. The change takes effect immediately.
Even after self-exclusion, our support team will still be here for you. For any assistance, support@keikiya.betwrite to us at.
For Keikiya, responsible gaming is more than following rules — it's a core value. We believe betting should be an enjoyable activity that adds to people's lives, not takes away from them. That's why responsible gaming has been built into the heart of our platform from day one.
Online betting is growing in popularity across Bangladesh. Many people enjoy adding a little excitement to cricket or football with a small wager — and that's perfectly normal. But Keikiya recognises that for a small number of people, this entertainment can take a harmful turn. Our responsible gambling programme was built with exactly that in mind.
The first rule of responsible gambling is staying within your budget. Never bet with money you can't afford to lose. Use Keikiya's deposit limit feature to set a maximum amount at the start of each month — so there's no risk of overspending halfway through.
Many people believe they can win back their losses by betting more — this is one of the most dangerous mindsets in gambling. Keikiya's responsible gambling specialists advise treating each bet independently. How much you've won or lost before has no bearing on the outcome of your next bet. Keeping this in mind makes it much easier to avoid placing impulsive wagers.
Age verification is a key part of responsible gaming at Keikiya. We take strict measures to ensure no minors can create an account on our platform. Age is verified both at registration and before payment processing. If a parent or guardian suspects their child is using our platform, please contact us immediately — we will act without delay.
Sometimes, responsible gaming means knowing when to step back. That's exactly why Keikiya offers a "Take a Break" feature. If you've been spending too much time over the past few days — take a 24-hour break, clear your head. You can activate this tool in just one click from your account settings.
If you feel the problem runs deeper, consider joining our self-exclusion program. Once enrolled, you will be completely locked out of your account for the chosen period. If you try to open a new account, our system will detect and block it. It may seem like a tough step, but sometimes a firm boundary is the best help you can give yourself.
Keikiya's responsible gambling policy goes beyond the individual level. Our entire platform is designed to avoid nudging anyone toward excessive betting. From our advertising policy and promotional structure to our support team training — responsible gambling principles are reflected at every level.
Remember — there's no shame in asking for help. Reach out to Keikiya's support team in Bangla, share what you're going through, and we'll be right there with you. Responsible gambling isn't just a rule — it's part of living a healthier life.
You're not alone. Keikiya's responsible gambling team is always here for you.
Register on Keikiya and set up your responsible gambling tools from day one. Start your betting experience the right way.