Find out how your personal information is collected, stored, and kept secure at Keikiya — all explained in plain English. We believe transparency is the foundation of trust.
For any privacy-related inquiries:
support@keikiya.betUnder Keikiya's privacy policy, we only collect the information needed to provide you with the best possible service. We don't collect anything unnecessary, and no data is gathered without your consent. A detailed breakdown by data type is provided below:
| Data Type | Details | Why It's Collected |
|---|---|---|
| Identity Information | Full name, date of birth, national ID number | KYC Verification & Age Confirmation |
| Contact Information | Email address, phone number | Account Verification & Support |
| Financial Information | Mobile Pay/Nagad/Rocket number, bank details | Payment Processing |
| Technical Information | IP address, device information, browser | Security & Fraud Prevention |
| Usage Data | Betting history, login times, activity | Service Improvement & Personalization |
Important: Keikiya never stores your full payment card number or bank password. All financial data is stored in encrypted form.
Under Keikiya's privacy policy, collected data is used only for specific, defined purposes. Here is a full, transparent breakdown of how we use your information:
Keikiya never sells your personal data to third parties for marketing or advertising purposes.
Keikiya uses cookies on its website to enhance your browsing experience. Cookies are small text files stored on your device that remember your session details so you don't have to log in every time.
You can disable analytics and preference cookies from your browser settings. However, disabling essential cookies may cause certain features of the site to stop working.
A core principle of Keikiya's privacy policy is that your data is never sold. However, in limited circumstances, it may be necessary to share certain information with specific third parties, as clearly outlined below:
Every third-party partner Contractually bound to uphold Keikiya's privacy standards. Your data is never shared with advertisers or data brokers.
Keikiya protects your data using internationally recognized security technology. Our security team monitors the system around the clock and immediately flags any suspicious activity.
Under Keikiya's privacy policy, you have full control over your personal data. Your rights are detailed below:
To exercise these rights support@keikiya.betEmail us at. We will respond to your request within 30 business days.
Keikiya is strictly for users aged 18 and above. We do not collect data from anyone under 18, nor do we allow anyone below that age to use our services.
Warning: If you find out that a minor in your family is using Keikiya, please notify us immediately. We will take prompt action.
Under Keikiya's privacy policy, we do not retain your data longer than necessary. Data for active accounts is kept for as long as the account remains active.
| Data Type | Retention Period |
|---|---|
| Account Information | 5 years after account closure |
| Financial Transactions | Up to 7 years as required by law |
| KYC Documents | 5 years as required by regulatory guidelines |
| Communication History | 2 Years After Account Closure |
| Technical Logs | 90 Days |
Once the retention period expires, data is permanently deleted or fully anonymized so you can no longer be identified.
Keikiya reserves the right to update its privacy policy as needed. If any significant changes are made, we will notify you via email or a platform notification.
For any questions, complaints, or requests to exercise your rights regarding our privacy policy, please get in touch with us. Our data protection team will process your message promptly.
Email: support@keikiya.bet
Response Time: Typically within 24–48 hours
Operating Hours: 24/7, seven days a week
We don't just make promises — every commitment is backed by technology and policy.
Every data exchange is secured with 256-bit SSL encryption — the same level of protection used by banks.
Keikiya will never sell your personal information to third parties. Your data belongs to you.
Keikiya manages your data in compliance with GDPR and international data protection standards.
Our dedicated security team monitors systems around the clock to detect and neutralize any threats immediately.
View, correct, delete, or download your data — it's all in your hands. Submit a request at any time.
Our Bengali-speaking team is available around the clock to assist with any privacy-related questions.
Before signing up on any online platform, the biggest question is always — is my data safe? Keikiya's privacy policy answers that directly and transparently. We believe that when users know their information is in safe hands, they can truly enjoy the experience.
Keikiya's privacy policy was built with Bangladeshi users in mind. Many foreign platforms write their privacy policies in language so complex that everyday users simply can't understand them. Keikiya has solved that — our privacy policy is written in clear, straightforward English that anyone can follow.
When it comes to data collection, Keikiya's privacy policy follows a "minimum data" principle — we only collect what we genuinely need. Your name, email, and phone number are required to run your account. Payment details are needed for transactions. KYC information is collected to meet legal obligations. Nothing beyond that is gathered.
Keikiya takes special care to protect financial information. When you transact via Mobile Pay, Nagad, or Rocket, your mobile banking PIN is never stored on Keikiya's servers. Only the data required to process a transaction is used temporarily, in encrypted form. Keikiya's privacy policy makes no compromises on this.
There are many misconceptions about cookies. Keikiya's privacy policy is clear — we use cookies, but only to improve your experience. Cookies are never used to sell your browsing habits to advertisers. You can disable most cookies at any time through your browser settings.
The most important aspect of Keikiya's privacy policy is user rights. At any time, you can find out what information we hold about you, request corrections to inaccurate data, and ask for your data to be deleted when you close your account. These rights aren't just on paper — they're enforceable in practice.
As part of responsible gaming, Keikiya's privacy policy ensures that no data is ever collected from minors. Strict age verification processes and KYC measures are in place to guarantee this. Keikiya believes that protecting user privacy is an essential part of creating a safe gaming environment.
Ultimately, Keikiya's privacy policy is a commitment — not just a legal document. Every word is written to earn your trust. Keeping your data safe is our responsibility, and we take that responsibility very seriously. Play on Keikiya with complete peace of mind — your information is a trust we hold sacred.